Privacy Policy
IndiLend (“we”, “our”, or “us”) is committed to protecting the privacy and security of the data shared with us. This Privacy Policy outlines how we collect, use, and protect information through our internal applications and digital platforms used by our authorized team members and clients for financial consulting and loan processing.
1. Purpose
Our digital platforms are designed to facilitate seamless business and personal loan processing, client relationship management, and operational efficiency. Access to our internal systems is strictly limited to authorized IndiLend personnel and verified partners.
2. Information We Collect
To provide expert financial services and ensure compliance with banking standards, we collect the following:
a. Camera Access: Used by authorized personnel during field visits or client meetings to capture necessary documentation and perform physical verification for loan applications.
b. Location Data: Used to verify the authenticity of field visits and client meetings. This ensures that the loan verification process is genuine and happens at the registered business or residential premises.
c. Financial & Personal Documents: We collect KYC documents, bank statements, ITRs, and business proofs solely for the purpose of evaluating loan eligibility and submitting applications to our partner Banks and NBFCs.
d. Device & Connectivity Information: We monitor internet connectivity and device identifiers to ensure secure data synchronization between our field agents and the central IndiLend servers.
3. How We Use the Information
To process and monitor loan applications from submission to disbursement.
To verify the authenticity of client information and field activities.
To maintain internal performance logs and ensure compliance with financial regulations.
To facilitate secure communication between our consultants, administrators, and banking partners.
To prevent fraud and protect the interests of both the client and the lending institution.
4. Data Sharing and Security
Zero Third-Party Selling: We do not sell or share your data with any external marketing agencies.
Banking Partners: Data is shared only with authorized Banks and NBFCs where your loan application is being processed.
Encryption: All data transmitted between our devices and servers is protected using industry-standard encryption protocols.
Restricted Access: Only authorized IndiLend administrators have access to sensitive client and employee activity data.
5. Consent and Compliance
By utilizing our services or internal platforms, users and employees consent to the collection and use of data as described in this policy for operational and compliance purposes. Any attempt to disable required permissions (such as location for field verification) may result in the suspension of the loan process or administrative review.
6. Data Retention
IndiLend retains records, photos, and financial logs only as long as necessary to fulfill auditing, legal, and compliance requirements. Once the retention period expires, data is securely purged or anonymized.
7. Internal and Professional Use Only
Our internal applications are distributed through secure company channels and are not intended for public use. Unauthorized distribution or use of IndiLend’s internal software is strictly prohibited.
8. Policy Updates
IndiLend reserves the right to update this Privacy Policy to reflect changes in legal requirements or our operational procedures. Significant updates will be communicated through our official internal channels or website.